Frequently Asked Questions
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Kan ik de producten van Cozy Ibiza in de winkel van Cozies bekijken?
Ja, een selectie van de Cozy Ibiza-collectie is beschikbaar in de fysieke winkel Cozies in Dedemsvaart. Houd er rekening mee dat niet alle producten uit de online collectie in de winkel aanwezig zijn, omdat sommige items exclusief online verkrijgbaar zijn. Neem hiervoor contact op.
Can I also pay by invoice?
Yes, that is certainly possible! Please feel free to contact Cozy Ibiza for this. We are happy to help you and are ready to answer your questions.
How can I place an order?
You can easily place an order by adding the desired product to your shopping cart and following the checkout process.
What is the delivery time of my order?
Most orders ship within a few business days. We'll contact you by email or text message for the exact delivery time.
You can also always reach us via the contact page.
We will answer your question promptly and carefully.
Can I return my order?
Yes, you can return your order. For more information, please refer to our returns policy .
Are the products sustainably produced?
We work with reliable suppliers and choose sustainable and natural materials as much as possible.
Is Mida Living a reliable webshop?
Yes, Mida Living is a subsidiary of Cozies, an interior design store with a physical store in Dedemsvaart. We work with reliable suppliers and are committed to quality and service.
What payment methods do you accept?
We accept various secure payment methods such as iDEAL, credit card and other common payment options.
What are the shipping costs?
Shipping costs are free with us!
Do you also ship abroad?
Yes, we ship to several countries within Europe. Shipping costs may vary by country. Please contact us for more information.
What if I have questions about a product?
Our team is happy to help. You can always contact us via the contact page, and we'll get back to you as quickly as possible.
Are your teak products really made of solid wood?
Many of our products are made of solid teak, giving each piece a unique texture and appearance.
What should I do if my product arrives damaged?
Please contact us as soon as possible via the contact page. We'll work with you to find a suitable solution.